We help people develop and grow with life's challenges

Our experienced clinicians are here to support the mental health of people of all ages, with a focus on clinical, educational and developmental psychology.

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Counselling Funding and Rebates

Medicare

Some rebates may be available for counselling. The rebate you receive will differ based on the type of referral you have. You may be eligible for one or more of these types of referrals, and each referral provides a rebate for a specific number of sessions. Your GP can discuss your eligibility with you. You must get a referral from your GP prior to your appointment with your psychologist in order to receive a rebate.

MHTP – Individual (50+ mins, MBS 80110) $96.65
MHTP - Clinical Psychologist – Individual (50+ mins, MBS 80010) $141.85
MHTP – Group (60 minutes, MBS 80120) $24.65
MHTP - Clinical Psychologist – Group (60 minutes, MBS 80020) $34.00
Chronic Disease Management (MBS 10968) $60.35
Pregnancy Support Counselling (MBS 81000) $70.85
Services for People of ATSI Descent (MBS 81315) $60.35
Eating Disorder Psychological Treatment Services (MBS 82363) $96.65
Eating Disorder Psychological Treatment Services - Clinical Psychologist (MBS 82355) $141.85
Complex Neurodevelopmental Disorder and Disability Services (MBS 82015) $96.65

Please note the rebate amounts listed above are the amount you receive back from Medicare. Our clinicians' full fee must be paid upfront, and we then process your rebate through Medicare for you. Medicare then pays you back the rebate amount, usually within a few days.

Provisional psychologists and counsellors are not eligible for Medicare rebates, and thus have reduced fees.

National Disability Insurance Scheme (NDIS)

We provide services to Self Managed and Plan Managed NDIS participants. For plan-managed participants we can invoice your plan manager directly, if you provide us with their details.

We require all clients that are using NDIS funds to complete a service agreement with us; this agreement sets out the goals of our work together and the cost of those services. You will receive this as part of your Intake and Consent package.

Private Health Funds

Many private health insurance providers offer rebates for psychological counselling services. To claim these rebates, you need to check with your specific health fund regarding their coverage policies.

Steps to Claim:

  1. Verify with your private health fund the level of coverage for psychological services.
  2. Provide necessary documentation, such as invoices and session details, as required by your insurer.
  3. Submit a claim through your health fund’s preferred method (online, mail, or through a broker).
Note: Coverage and rebate amounts vary between different health funds and policies.

Department of Veterans' Affairs (DVA)

If you hold a DVA card, you may be eligible for direct payment for counselling services through DVA.

How to access:

  1. Contact your DVA representative to confirm eligibility - your eligibility will depend on what DVA card you hold.
  2. Obtain a referral for counselling services - this may come from your GP or a medical specialist, or from Open Arms (Veteran and Families Counselling).
  3. Provide your DVA and Medicare details to our team during the booking process.
  4. Our team will liaise directly with DVA to process your payments - you will not be charged any 'gap' fees.

Victims of Crime Financial Assistance Scheme (FAS)

If you have received funding from the Victims of Crime Financial Assistance Scheme (VOCAT/FAS), this may help you cover the cost of counselling sessions. You may be eligible for this funding if you have been the victim of a crime - you can apply through the Victims of Crime Financial Assistance Scheme website (https://www.victimsofcrime.vic.gov.au/fas).

Depending on your circumstances, you may even be granted immediate funding for counselling from VOCAT/FAS while your application for greater funding is being processed.

You don't need a referral from your GP in order to use this funding for counselling.

VOCAT/FAS pays for a certain amount per session - if this is less than your clinician's fee, you may be charged a 'gap'.

Transport Accident Commission (TAC)

If you have recently experienced a car accident, the Transport Accident Commission (TAC) can help pay for up to 6 psychological counselling sessions without you or your clinician needing to contact them for approval first. However, you will need a referral from your GP.

After the first 6 sessions or 90 days after the accident, if you need further sessions, your clinician can contact TAC to help you get more funding.

Please note that TAC will only pay for counselling if it is directly related to your transport accident.

TAC pays for a certain amount per session - if this is less than your clinician's fee, you may be charged a 'gap'.

WorkSafe

If you have an approved WorkCover claim, this may help you cover the cost of counselling sessions. You may be eligible to make a claim through WorkSafe if you have experienced a workplace injury - you can apply through the WorkSafe website (https://www.worksafe.vic.gov.au/claims).

Depending on your circumstances, you may even be granted immediate funding for counselling from WorkSafe while your application for greater funding is being processed.

You will need a referral from your GP in order to use this funding for psychological counselling.

If you are using WorkSafe funding, your clinician may be required to liaise with WorkSafe and your employer as part of your treatment.

WorkSafe pays for a certain amount per session - if this is less than your clinician's fee, you may be charged a 'gap'.

Assessment Funding and Rebates

Medicare

In most cases Medicare does not provide rebates on assessments. If you hold a referral from a paediatrician or psychiatrist, you may be eligible for a rebate.

Complex Neurodevelopmental Assessment (MBS 82015) $96.65

Private Health Funds

Some private health insurance providers offer rebates for psychological assessments. It's essential to verify with your health fund regarding their specific coverage policies.

Steps to Claim:

  1. Contact your private health fund to inquire about coverage for psychological assessments.
  2. Obtain necessary pre-authorizations if required.
  3. Submit claims with appropriate documentation, such as invoices and assessment reports.

NDIS

NDIS participants should check with their plan manager to see if assessments are covered.

Cancellation policy

The following cancellation fees apply at Level Up Psychology:

  • 0 - 24 hours notice: 100% of fee
  • 24 - 48 hours notice: 50% of fee
  • 48 - 72 hours notice: 25% of fee

Cancellations can be completed by emailing admin@leveluppsychology.com.au or leaving us a message on 03 9115 7372.